JuCoin Introduces World’s First Service-Driven Crypto Platform Designed Around User Needs

[PRESS RELEASE – Singapore, Singapore, March 13th, 2025]

JuCoin announces its evolution into the world’s first service-driven cryptocurrency platform, taking a fundamentally different approach in an industry often criticized for prioritizing technical innovation over usability. Following its brand transformation in 2024, the exchange has repositioned itself to focus on addressing the practical challenges that have limited mainstream crypto adoption.

Breaking down the Real Barriers to Crypto Adoption

Despite cryptocurrency’s growing popularity, actual usage remains limited by several persistent obstacles. The industry has evolved in fragmented silos, with centralized exchanges, DeFi protocols, NFT platforms, and Web3 applications operating as disconnected islands that force users to navigate complex transitions between services they need. This fragmentation not only complicates the user experience but also prevents the seamless value flow that blockchain technology was designed to enable.

“Traditional exchanges define their service boundaries narrowly, focusing primarily on trading functionality,” explains Nicolas Zhu, JuCoin’s COO. “Our service-driven approach reimagines what an exchange should be. We don’t see ourselves as just a trading platform, but a comprehensive access point to the entire blockchain ecosystem. We believe long-term success comes from meeting users wherever they are in their crypto journey and connecting them to whatever services they need, whether on our platform or across the broader Web3 landscape.”

A User-Centric Redesign

JuCoin’s service-driven philosophy manifests in practical improvements across the platform:

Streamlined User Experience

The exchange has improved its onboarding and trading interfaces, reducing the number of steps required for key actions. New users can now complete registration, make their first trade, and perform Web3 actions, all from one place within a short time.

Bridging CEX and DEX

Perhaps the most significant innovation is JuCoin’s work to eliminate the traditional divide between centralized exchanges (CEX) and decentralized finance (DeFi). Through deep integration with JuChain, JuCoin’s Layer 3 blockchain solution, users can seamlessly move assets between centralized and decentralized environments without the technical hurdles typically associated with these transitions.

Self-Listing Technologies

JuCoin is developing token self-listing protocols that democratize access for quality projects while maintaining appropriate security standards. This approach reduces the opacity and arbitrariness often associated with exchange listings, creating more opportunities for innovative projects while giving users earlier access to promising tokens.

An Integrated Ecosystem Built for User Needs

What truly sets JuCoin apart is how its entire ecosystem is designed to work together, addressing different aspects of the user journey:

• JuChain solves the challenge of high transaction costs and slow confirmations by providing a Layer 3 blockchain solution that combines Ethereum’s security with optimized performance and lower fees.
• JuOne, the Web3 AI-encrypted smartphone, addresses security concerns that many users face when managing digital assets on conventional devices, offering specialized protection for crypto transactions.
• JuChat transforms how communities interact with crypto by integrating communication, trading, and governance into a unified Web3 super app experience.
• JuCoin Labs identifies and supports promising projects that solve real user problems, with a $100 million fund focused on technologies that enhance the practical utility of blockchain.
• JU Token connects all ecosystem elements, providing holders with tangible benefits including reduced trading fees, revenue sharing, exclusive access to new projects, and governance rights.

“Each component of our ecosystem is designed to solve specific pain points that users encounter,” notes Nicolas Zhu. “But the real power comes from how these elements work together, creating a seamless experience where users can focus on their goals rather than navigating technical complexities.”

Security Without Complexity

JuCoin recognizes that security shouldn’t come at the cost of usability. Building on lessons learned through its decade-plus operating history, the exchange has developed a sophisticated security infrastructure that protects users without requiring them to become security experts.

The platform maintains over 99% of assets in offline cold wallets with 24/7 monitoring, while operational hot wallets employ multi-signature technology to prevent single-point compromises. AI-powered threat detection systems provide real-time monitoring and behavioral analysis, identifying potential issues before they impact users.

These enterprise-grade security measures operate largely behind the scenes, allowing users to trade confidently without navigating complex security protocols themselves, a prime example of how service-driven design can enhance both protection and usability.

Pioneering Advanced Solutions Across the Web3 Landscape

JuCoin’s service-driven philosophy extends beyond simply connecting users to existing services. The platform is actively advancing the technology in each area it touches. By identifying friction points across the blockchain ecosystem, JuCoin is developing cutting-edge solutions that transform how users interact with digital assets and decentralized applications.

Their research and development initiatives focus on several high-impact areas where innovation can significantly enhance user experience:

DeFAI Integration

By combining DeFi with artificial intelligence, JuCoin is creating more accessible financial products. AI systems simplify interactions with DeFi protocols, helping users manage portfolios more intelligently while identifying opportunities across both centralized and decentralized platforms.

CeDeFi Approach

JuCoin is leading the convergence of centralized and decentralized finance (CeDeFi) through a unified framework that preserves the benefits of both worlds. By developing cross-platform infrastructure tools, the exchange enables users to access decentralized lending protocols, yield farming opportunities, and liquidity pools through familiar centralized interfaces. This approach maintains the regulatory compliance and security of centralized systems while delivering the transparency and autonomy of DeFi, all without requiring users to become experts in the technical distinctions between these environments.

PayFi Solutions

Payment Finance (PayFi) represents one of blockchain’s most promising real-world applications, addressing inefficiencies that have plagued traditional payment systems. JuCoin is enhancing fiat on/off ramps, researching income-guaranteed loan features, and exploring an integrated credit scoring system based on on-chain data that makes sophisticated financial tools accessible to a global user base without requiring users to learn complex new concepts.

Building a More Inclusive Future

JuCoin’s service-driven approach reflects a broader vision for cryptocurrency’s future where the technology’s benefits are accessible to all users, not just those with technical expertise or specialized knowledge.

“The projects that will define crypto’s next decade won’t be those with the most complex technology, but those that make that technology useful and accessible to the widest audience,” says Nicolas Zhu. “At JuCoin, we’re building for that inclusive future.”

The platform’s roadmap includes continued focus on reducing friction across all touchpoints, expanding educational resources, and introducing features that make advanced crypto strategies accessible to everyday users. This vision represents a significant evolution for an industry that has often prioritized technological sophistication over practical utility.

As cryptocurrency moves toward broader adoption, JuCoin’s service-driven approach offers a compelling model for how exchanges can bridge the gap between technological innovation and real-world usability thereby creating value for users at all levels of expertise while advancing the industry’s accessibility and impact.

About JuCoin

Founded in 2013, JuCoin stands as one of the cryptocurrency industry’s longest-operating exchanges and the world’s first service-driven crypto platform. With operations spanning over 30 countries and serving more than 12 million users, JuCoin has evolved into a comprehensive digital asset ecosystem encompassing JuChain (Layer 3 blockchain), JuOne (Web3 AI-encrypted smartphone), JuChat (Web3 super app), and JuCoin Labs (innovation hub), all powered by the JU token. This integrated ecosystem reflects JuCoin’s service-driven philosophy, designed to remove friction between centralized and decentralized finance while providing users with a seamless, secure, and rewarding crypto experience across all touchpoints.