Aniket PujariFlights from IndiGo, SpiceJet and Air India were reportedly delayed due to a global service outage by Microsoft Windows that affected the check-in systems at various airports early on 3 December, according to multiple reports.
A source told PTI that some flights have been delayed due to the issues.
“Microsoft Windows reports major service outages globally. IT services/ check in systems at airports are impacted,” as per a message for the passengers at the Varanasi airport.
According to the message, airlines have implemented manual check in and boarding procedures.
At least four airlines — IndiGo, SpiceJet, Akasa Air and Air India Express — have been affected, it said.
IndiGo has 42 flight cancellations from Bangalore airport today.
“We have had several unavoidable flight delays and some cancellations in
the past few days due to various reasons including technology issues, airport congestion, and
operational requirements. Our teams are working diligently to ensure that operations normalise as soon as possible. Furthermore,
we are offering alternate flight options or refunds to affected customer, as applicable. We regret the inconvenience caused to our valued customers due to these disruptions. We request customers to check the latest flight status at https://www.goindigo.in/check-flightstatus.html before heading to the airport, to help us minimise inconvenience,” IndiGo spokesperson said.
There were no immediate comments from Microsoft or the other airlines.
“Some domestic airlines are currently experiencing operational challenges, which may lead to delays or schedule challenges.
“Our on-ground teams are diligently working with all stakeholders to ensure a seamless and efficient passenger experience,” DIAL said in a post on X at 7.40 am.
Specific details could not be immediately ascertained.
(With inputs from Agencies)
